Cancellation, Appointments, and Refund Policy 

To ensure the highest quality of service for all clients, Bodyloom Wellness has established the following cancellation and scheduling policies. By booking an appointment, you acknowledge and agree to these terms.

1. Cancellation and Rescheduling Policy

We require at least 24 hours’ notice to cancel or reschedule any appointment.

• Late cancellations or no-shows will result in a $50 cancellation fee, which may be charged to the card on file.

• This policy helps ensure availability for all clients and respects the time of our staff.

2. Arrival Time and Late Arrivals

Please arrive 15 minutes prior to your scheduled appointment to allow time for check-in and any necessary paperwork.

Clients arriving 15 minutes or more after the scheduled time may be asked to:

• Reschedule their appointment, or

• Receive an abbreviated or alternative service, at the discretion of our staff, based on schedule availability.

3. Refund and Return Policy

All sales are final at Bodyloom Wellness. We do not offer refunds or returns for services, packages, or products once purchased. This includes prepaid treatments and deposits, except where required by law.

4. Tipping Policy

Gratuities are welcome only for non-medical services such as facials or treatments involving aesthetic artistry. Medical services provided under physician supervision do not permit tipping under Texas law. While tips are never expected, they are always appreciated for exceptional service.